Keep tabs on key real-time data about your restaurant whether you are on site or away, at home, on vacation, or tending to other business. In just a few seconds you can always access the most up-to-date data important to managing and monitoring your operations.
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- Summary Data for Current Day
View Sales, Customers, Checks, Sales per Hour, Average Spend per Customer, Labor Cost, and the all important Labor Percent of Sales Ratio.
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- Stay on top of key operational metrics to ensure your establishment is operating as efficiently as possible.
- Take real-time corrective action base on performance data.
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- Key Alerts
You can configure a variety of alerts from Restaurant Manager's Back Office and receive them via RM Monitor for items such as:
- employees nearing overtime for today or the week
- large deletions or voids
- high spending tables
- deletions or voids listed by employee.
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- Control costs – during your busiest hours know when employees are approaching or exceeding targeted hours worked.
- Boost revenue – know when a table has spent more than a set amount and give that table special attention.
- Prevent loss – know when a server is requesting VOIDs or deletions to ensure they are receiving the appropriate management approval and keep an eye out for excessive numbers of requests.
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- Details on all Open Tables and Tabs
Includes server assigned, check total, customer count, and average spend.
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- Improve table turns and average check by seeing how tables are performing and encouraging servers to up-sell and cross-sell.
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- Employee Details
Includes orders and customers served today, as well as labor hours worked today and for the week.
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- Improve revenue by knowing exactly how staff are performing.
- Control costs by knowing when employees are approaching overtime.
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- Hourly Data for the Day
Includes information on sales, customers, average spend, labor cost and labor as a percentage of sales.
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- Stay on top of key operational metrics to ensure your establishment is operating as efficiently as possible.
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- Audit Entries
As configured in Restaurant Manager's Back Office.
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- Instantly view a summary of the key actions you are interested in such as discounted or reprinted checks and discounts.
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- Specific Deletion Items
When, by whom and for what reason.
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- Control cost by instantly knowing when items are deleted to ensure there is a valid reason.
- Stop abuse or fraud by monitoring the number of deletions by specific employee.
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- Historical Comparison Summary Data
For the week, month and year.
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- Spot trends or identify issues to correct.
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